SHIPPING POLICY
FOR ITEMS IN STOCK WE WILL AIM TO DESPATCH WITHIN A MAXIMUM OF 3 DAYS. SOME ITEMS ARE MADE TO ORDER , SO YOU SHOULD ALLOW UP TO 4 WEEKS FOR PRODUCTION, HALLMARKING AND POSTING.
FOR ANY ITEMS NEEDED URGENTLY PLEASE CONTACT ME FOR AN ESTIMATED DATE OF DESPATCH, BEFORE PLACING YOUR ORDER. YOU CAN DO THIS THROUGH THE FORM ON THE FOOTER OF THIS PAGE OR BY EMAIL (ALSO IN THE FOOTER)
ITEMS SENT WITHIN THE UK WILL BE SENT WITH ROYAL MAIL 1ST CLASS TRACKED DELIVERY AT A COST OF £6.50 AND WILL REQUIRE A SIGNATURE ON DELIVERY. ALL PARCELS SHIPPED OUTSIDE OF THE UK WILL BE SENT WITH INTERNATIONAL TRACKED AND SIGNED DELIVERY AT A COST OF £15.00 YOU WILL BE EMAILED A TRACKING NUMBER.
JTD CAN NOT BE HELD RESPONSIBLE FOR ANY LOST OR MISSED DELIVERIES AND IF RE-DELIVERIES ARE REQUIRED THIS WILL BE AT AN ADDITIONAL COST TO YOURSELF. ALL IMPORT OR CUSTOMS FEES THAT MAY OCCUR ARE THE RESPONSIBILITY OF THE PURCHASER.
UK - ROYAL MAIL 1ST CLASS TRACKED DELIVERY - £6.50 WORLDWIDE INTERNATIONAL SHIPPING - £15.00
RETURN & EXCHANGE POLICY
WE HOPE THAT YOU LOVE YOUR UNIQUE JTD JEWELLERY, BUT SOMETIMES YOU MAY BE A LITTLE UNSURE ONCE YOU HAVE THE PIECE IN YOUR HANDS. DROP US A LINE SO WE CAN SORT OUT ANY CONCERNS YOU HAVE
AND FEAR NOT, IF FOR ANY REASON YOU ARE UNHAPPY WITH YOUR ORDER, YOU HAVE 14 DAYS TO EXCHANGE FOR A PIECE OF THE SAME VALUE.
ALL ITEMS MUST BE RETURNED WITH A TRACKED AND SIGNED FOR SERVICE AT YOUR COST.
LIABILITY REMAINS WITH THE CUSTOMER WHERE A WRONG SIZE RING OR BANGLE HAS BEEN PURCHASED. IT IS UP TO YOU TO ENSURE THE CORRECT SIZING PRIOR TO PURCHASE.
ANY EXCHANGE OR RESIZING FOR THESE REASONS WOULD OCCUR ADDITIONAL COSTS.
EARRINGS MAY NOT BE EXCHANGED FOR HYGIENE REASONS.
I CAN NOT EXCHANGE SALE OR BESPOKE OR COMMISSIONED PIECES.